Contact us
Ring us, or send the form. Either way, tell us the postcode and what you have noticed.
Ring us
0800 345 70 83Freephone · Monday to Friday
Or send the form and we will come back to you on the next working day.
Castle Damp & Timber Specialists LtdUnit 6A, Old Hall Mill Business Park, Alfreton Road
Little Eaton, Derby
DE21 5EJ
What happens next
- We tell you whether it needs a survey or a quotation, and what that costs, before anyone visits
- We inspect — inside and outside, because the cause is usually outside
- We explain what we found and what we would do about it
- If work is needed you get it in writing. If it is not, we tell you that too
What helps us help you
A short conversation usually saves a wasted visit. If you can, have ready the rough age and construction of the property, whereabouts the damp is, when it appears or worsens, and whether anything has changed recently — a new patio, a re-render, a leak, an extension.
Where we are
Little Eaton sits on the northern edge of Derby, just off the A38 and A61. We work across Derbyshire, Nottinghamshire, Staffordshire and North West Leicestershire — see areas we cover for the towns we get to most often.
If it is for a mortgage
Say so when you get in touch, and tell us the deadline. A lender's report is a specific piece of work with specific requirements — see reports for lenders and mortgage valuations.
Common questions
What are your opening hours?
Ring 0800 345 70 83 during normal working hours, Monday to Friday. If you send the enquiry form outside those hours we will pick it up on the next working day.
Is the 0800 number free to call?
Freephone 0800 numbers are free from UK landlines and mobiles.
How quickly will you reply to the form?
We aim to come back to enquiries on the next working day. If it is urgent, ring rather than write.
Do you need to come inside?
For a damp or timber survey, yes — and we will want to look at the outside of the building too, since that is where the cause usually is.